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Meet Shonnette Roberts!

Practice Secretarial Associate

Clerical professional, Shonnette Roberts is one of the many talented and ambitious individuals who have chosen to grow their careers by joining FlexStaff. Hear more about her story:

How did you get your start at FlexStaff?
I was looking for a career where I could enjoy more options and flexibility. That’s why I was so excited to join FlexStaff in 2017. I started in a clerical role working at a variety of offsite locations within the Northwell Health System. I was responsible for checking patients in and out, scheduling appointments, answering phones, insurance verifications, and more.

How has your career progressed since you started?
I had the opportunity to work at three different sites within Northwell Health. My most recent role was as a Practice Secretary at Cohen Children’s Development and Behavioral Pediatrics. It was at Cohen that I was offered the opportunity to become a permanent employee! I am so grateful to the FlexStaff team for helping me get my foot in the door so I could contribute to a great company like Northwell Health.

What do you like most about working with FlexStaff?
The flexibility FlexStaff gave me, with hours and location. My coordinator was so supportive of me. She would call me once an assignment was open to make sure the location and time would work for me. Of course, this makes sense. “Flex” is in their name!

How is your growth encouraged at FlexStaff?
The great thing about FlexStaff is that everyone I’ve worked with has served as a mentor to me. I’ve learned and have grown as a result of my interactions with each of my co-workers.

What would you want people to know about having a career at FlexStaff?
The organization has very high standards. But if you’re willing to put in the time and effort, the advantages are tremendous.

Why should someone consider FlexStaff as a place to start, or grow their career?
If you’re looking for a place that can open up a lot of options, this is a perfect first step. You get both classroom and hands-on training. Plus, you get the feel of what different sites are like so that you can see exactly where you want to be. I can’t even express the appreciation I have for this company for getting me to where I am today.